MMEIM204 Business Communication & Report Writing M.Tech Model Question Paper : mgu.ac.in

Name of the University : Mahatma Gandhi University
Department : Electrical and Electronics Engineering
Degree : M.Tech
Subject Code/Name : MMEIM 204/Business Communication And Report Writing
Sem : II
Website : mgu.ac.in
Document Type : Model Question Paper

Download Model/Sample Question Paper : https://www.pdfquestion.in/uploads/mgu.ac.in/5304-MMEIM%20204%20Business%20Communication%20and%20Report%20Writing.doc

Business Communication & Report Writing Question :

M.TECH Degree Examination :
Model Question Paper :
Second Semester :

Related : MGU MMEIM203 Research Methadology M.Tech Model Question Paper : www.pdfquestion.in/5302.html

Specialization : Industrial Engineering and Management
( 2011 admission onwards )
( Regular/Supplementary)
Time: 3 Hours
Maximum : 100 Marks

1. (a) Explain how business communication is different from technical communication. (7 Marks)
(b) Write short notes on:
(i) Internal and External Communication
(ii) Formal and Informal communication
(iii) Upward and Downward communication
(iv) Horizontal Communication (10 Marks)
(c) Explain the communication process with a block diagram (8 Marks)
Or

2. (a) What is two way communication? What is the importance of feedback in communication (8 Marks)
(b) What is noise in communication? How can you minimize the effect of noise. (7 Marks)

(c) What are the features of communication? What are the advantages of having good communication skills? (10 Marks)

3. (a) Explain how to design a good oral presentation. What are the factors to be taken care of during the delivery of the same? (15 Marks)
(b) Explain the different types of presentation. (10 Marks)
Or

4. (a) List the major barriers against an effective communication. How can we minimize the effects of barriers? (8 Marks)
(b) Explain the importance of body language in presentations. (7 Marks)
(c) Explain the different forms of oral communication. (10 Marks)

5. (a) Explain about the structure and layout of a business report. (12 Marks)
(b) Write a technical report on the following topic.” Feasibility study on setting up an industry incubation cell in the college campus”. (13 Marks)

6. (a) What are the functions of business letters. Explain the different formats in which a business letter can be written. (10 Marks)
(b) Write short notes on
(i) Memos
(ii) Announcements (8 Marks)

(c) Assume that you are the manager of a shop. Write a letter to a customer giving details of a new sales scheme that you are implementing in your shop. (7 Marks)

7. (a) What are the skills required to become a good leader (8 Marks)
(b) What is time management? What are the benefits of time management? What are the obstacles to effective time management? (12 Marks)
(c) Explain the term “ Event Management” (5 Marks)
Or

8. (a) Describe the various components of a human resource system. (10 Marks)
(b) What are the functions of an HR manager. (8 Marks)
(c) Explain the need for interpersonal motivation (7 Marks) (4 X 25 = 100 Marks)

M.Tech Degree Examination :
Model Question Paper : Second Semester
Specialization : Industrial Engineering and Management
MMEIM 205.3 : Industrial Relations (Professional Elective III) ( 2011 admission onwards ) ( Regular/Supplementary)
Time : 3 Hours
Maximum : 100 Marks
1. (a) Define Industrial Relation. Specify some of the factors that affect industrial relations ? (8 Marks)
(b) Explain the System Approach to industrial relations. (7 Marks)

(c) Explain the following approaches to Industrial relations.
(i) Psychological approach
(ii) Sociological approach (10 Marks)
Or

2. (a) What are the factors affecting employee stability. (8 Marks)
(b) Discuss the problems of industrial relation in public sector. (7 Marks)
(c) Explain the importance of Industrial relations in an organization (10 Marks)

3. (a) What is worker’s participation in management? Explain main characteristics of workers’ participation in management. (10 Marks)
(b) What is the Impact of Industrial dispute? Explain the different factors that result in industrial dispute. (10 Marks)
(c) Mention the role played by conciliator in conciliation process. (5 Marks)
Or

4. (a) Write short notes on the following.
(i) Strikes
(ii) Lock-outs
(iii) Negotiation and Mediation (9 Marks)

(b) Explain the necessity and mechanism of grievance procedure. (8 Marks)
(c) Define Arbitration. What are the various types of Arbitration process? (8 Marks)

5. (a) What is joint consultation. What are the different types of joint consultation? (8 Marks)
(b) Explain the joint consultation scenario in India. What is the attitude of trade unions towards joint consultation. (7 Marks)
(c) Explain the role of labor in productivity. (10 Marks)
Or

6. (a) Explain the following.
(i) Statute Laws
(ii) Tripartite Conventions (10 Marks)
(b) Explain the need of labor management harmony in Industrial scenario. (8 Marks)
(c) Explain the modern concept of management labor relations. (7 Marks)