BC04 Business Communication B.Com Question Bank : vmou.ac.in
Name of the University : Vardhman Mahaveer Open University
Degree : B.Com
Subject Code/Name : BC-04 – Business Communication
Year : I
Document Type : Question Bank
Website : vmou.ac.in
Download Model/Sample Question Paper : https://www.pdfquestion.in/uploads/vmou.ac.in/3506-BC-04_229.pdf
VMOU Business Communication Question Paper
Time: 3 Hours
Max. Marks: 80
Note: The question paper is divided into three sections A, B & C. Write Answers as per the given instructions.
Related / Similar Question Paper : VMOU B.Com Business Statistics Question Bank
Section – A
Very Short Questions :
1. What is communication-
2. Mention any two characteristics of communication.
3. What is ‚feedback- in the process of communication-
4. Name any two media of communication-
5. What is downward communication-
6 What do you mean by horizontal communication-
7 Define upward communication-
8 What is diagonal communication-
9 What is ‘input’ in the context of communication-
10 Name any two means of visual communication.
11 Name any two means of written communication.
12 Name any two means of oral communication.
13 Write full form of ‘SWOT- .
14 What do you mean by attitude-
15 Mention any two objectives of self-development.
16 What do you mean by ‘threats’ in reference to SWOT analysis-
17 What is effective communication-
18 Name any two elements of effective communication.
19 Mention any two principles of effective communication.
20 What is ‘editing’-
21 What is the body of a letter-
22 What is complementary clause in reference to business letter-
23 What do you mean by ‘layout’ in context of business letter-
24 What is business letter-
25 Why reference number is inserted in business letter-
Section – B
Short Questions :
1. Mention the elements involved in the process of communication.
2. What are the objectives of communication-
3. What is the need of communication-
4. What are the main elements of communication-
5 What is the need of downward communication-
6 What is the purpose of horizontal communication-
7 Mention basic elements of effective communication-
8 Give some examples of upward communication.
9 Mention the significance of ‘principle of feedback’ in communication.
10 What are the means of oral communication-
11 What are the means of written communication-
12 What are the means of visual communication-
13 What do you mean by ‘self-development’-
14 What are the basic objectives of self development-
15 What is positive and negative attitude-
17 Mention importance of effective communication in business enterprises.
18 What do you mean by ‘principle of completeness’ in effective communication?
19 What do you mean by ‘principle of clarity’ in effective communication?
20 Describe the quality of a good listener.
21 Mention the basic guidelines of effective writing.
22 What main steps are required in writing skill?
23 What is the need of planning for writing a message?
24 What are the important parts of business letter?
25 What do you mean by the term ‘body of letter’ and why it is important?
26 What is memo and why it is written?
27 What is persuasive letter and why it is written?
28 What is the use of ‘collection letter’?
29 What is formal communication?
30 What is informal communication?
31 What is the use of informal communication?
32 What is ‘grapevine communication?’
33 Define ‘group’.
34 What is primary group?
35 What is the difference between primary and secondary group?
Section – C
Essay type Questions :
1 ‚Communication is an exchange of facts, ideas, opinions and emotions by two or more persons” explain it with the definition and mention characteristics of communication.
2 Explain the process of communication in detail.
3 ‚Communication is bound to environment? explain it and describe the nature of communication.
4 ‚Lack of communication leads to chaos, misconception, and misunderstanding“..’ explain it in the light of importance of communication.
5 Explain different dimensions of communication existing in an organization.
6 What are merits and demerits of downward communication?
7 What is the need of upward communication in an organization? What are its advantages?
8 What are the essentials of an effective communication? Describe it in detail.
9 Describe the main guiding principles of effective communication.
10 What are the oral Medias of communication? Explain it in detail.
11 What are the written means of communication? Explain it in detail.
12 What are the visual techniques of communication? Explain.
13 Define the concept of ‘self development’. What are its objectives?
14 What is attitude? Mention its characteristics.
15 What is SWOT analysis? What is the process of SWOT analysis?