Name of the College : MVN University
Department : English
Subject Code/Name : AHL-117-Communication skills and Personality Development
Year : Dec.2012 – Jan.2013
Degree : BBA
Sem : I
Website : mvn.edu.in
Document Type : Model Question Paper
Download Model Question Paper : https://www.pdfquestion.in/uploads/mvn.edu.in/3096-Communication-skills-and-Personality-Development.pdf
MVN Communication skills Question Paper
Time Allowed: 03 hours.
Maximum Marks: 100
Related : MVN University AHL005 Effective Communication Diploma Question Paper : www.pdfquestion.in/3181.html
Before answering the question paper the candidate should ensure that they have been supplied the correct question paper. Complaints in this regard, if any, shall not be entertained after the examination.
Note: Attempt any five questions and all questions carry equal marks.
1. (a) Punctuate the following sentences using appropriate punctuation marks: 2*5=10
i. alas i am ruined said he
ii. may I help you please
iii. What a terrible accident said rakesh
iv. sohans brother in law lives in delhi
v. the mother said hard work is a key to success
(b) Correct the following sentences: 1*10=10
1. I am too glad to see you.
2. Lets discuss about the matter.
3. Please repeat again the question.
4. She is my cousin sister.
5. I need a pen to write.
6. The owner and the manager has come.
7. I wish I was the President.
8. Please work fastly.
9. Gandhiji is one of the great leader of India.
10. The poors need help.
2. (a) Mention five errors which are generally committed while writing a business Letters. 5
(b)Write a Group Discussion on the topic “Western Culture Adopted by India- Fair or Not”. Support your discussion with five opinions in each for the motion and against the motion. 15
3. (a)What are the various semantics barriers of Communication? 10
(b) Discuss how communication can be made effective? 10
4. (a) Write a detailed note on the technical layouts of a Business Letter. 10
(b) Write a business letter on behalf of the Director Physical Education of your college to place an order of sports items for college. 10
5. (a) “Body language plays a vital role in understanding and making an effective communication” how? Explain. 10
(b) Write a detailed note on email and net- etiquettes. 10
6. Write a short note on the following terms and explain them with examples: 2*10=20
i. Agenda
ii. Memorandums
SECTION-A
2. (a) Correct the following sentences : [10]
i. Every one of the applicants were selected.
ii. Neither he nor his wife are willing to leave this house.
iii. A lot of money have been spent on this project
iv. The ruler and warrior have arrived.
v. It is ten in my watch.
vi. The news is very good to be true.
vii. Bread and butter are his daily breakfast.
viii. We discussed about the matter.
ix. I, who is your friend, will never cheat you.
x. I and Harry want to study.
(b) Change the following words as directed and use each in your own sentences : [10]
Verb to Noun : know, tell, Apply, admit
Adjective to Noun : true, adverse, happy, solid
3. (a) Write a note on process of communication. What are the points to keep in mind to make communication effective? [10]
(b) Explain “Communication is the life blood of business”. Why is Communication considered an important responsibility of Managers? [10]
4 (a) Write a GD among candidates A, B, C, D & E on the topic, ‘Causes and remedy of unemployment’. [10]
(b) Write a speech on ‘Indian Economy’. [10]
SECTION- B
5. What are various purposes of writing business letters? Give specific examples. [20]
6. Write letter based on following details: Your firm had ordered for 100 water coolers for Alpha electrical appliances Ltd., New Delhi. Out of 100, 20 water coolers were found in damaged condition on their arrival. As the manager of your firm write a letter to place the order and a complaint letter seeking replacement or adjustments. [20]
7. Explain the elements of communication with the help of a diagram. Also write a note on communication networks? [20]